Privacy Policy

We may collect information you provide directly, including your name, email address, telephone number, delivery or billing details, product interests, purchase information, and the contents of messages you send us. When a sale is recorded, we may associate contact details with transaction date, product category, amount, and customer-service notes.

Our website may also collect technical and usage information such as IP address, browser and device information, pages visited, referral or campaign parameters, and interactions with forms, links, and advertisements. We use cookies and similar technologies for essential functions, measurement, attribution, and advertising preferences. You can review or change available choices through the Cookie Preferences control in the website footer.

We use personal information to answer inquiries, provide quotes, process and document sales, coordinate service or delivery, maintain customer records, respond to product concerns, prevent fraud or abuse, operate and improve the website, measure business performance, and meet legal, tax, accounting, and security obligations.

Where required, we rely on your consent. We may also process information when needed to provide requested products or services, operate our business, protect our rights and systems, or comply with law. You may decline optional communications without affecting your ability to make a purchase.

When you participate in our SMS program, we may collect your mobile number, messages and replies, delivery and status data, STOP and HELP requests, and records showing how and when consent was collected.

We use SMS only for post-sale follow-ups, review requests (including links to review Banga Furniture & Drapes on Google), and customer-care replies. SMS consent is not permission for unrelated promotions or broad growth marketing.

Consent may be collected when you submit a form that displays our SMS notice or when you give verbal consent that an authorized team member records. A consent record may include the mobile phone number, consent timestamp, form or other source, collection method, and disclosure version presented at collection.

Mobile information and consent records are not sold, rented, or shared with third parties or affiliates for their marketing. Messaging, hosting, security, and record-management providers receive mobile information only as needed to operate and protect this program for us. They are not authorized to use it for their own marketing.

You can withdraw SMS consent at any time by replying STOP. For assistance, reply HELP or email bfd@hotmail.ca. Message and data rates may apply.

You may request correction or deletion of mobile information and consent records, subject to legal record-retention requirements. We may retain records needed to document consent, maintain STOP suppression, resolve disputes, or comply with law. Additional program details appear in our SMS Messaging Terms.

We may share information with vendors that help us operate our business, including website hosting, content management, email delivery, analytics, advertising attribution, payment or accounting, security, customer support, and communications providers. We may also disclose information when reasonably necessary to comply with law, enforce agreements, protect people or property, investigate misuse, or complete a merger, financing, sale, or transfer of all or part of the business.

Service providers receive only the information reasonably needed for their assigned work and are expected to protect it. We do not authorize them to use personal information for their own unrelated purposes. Regardless of these broader disclosures, mobile numbers, SMS opt-in data, and SMS consent records are never shared with third parties or affiliates for their own marketing or promotional purposes.

We retain information only as long as reasonably needed for the purposes described here, including customer service, transaction records, tax and accounting requirements, legal claims, fraud prevention, and opt-out suppression. Retention periods vary by record type. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system is completely secure. Depending on where you live, you may have rights to request access, correction, or deletion of personal information, or to withdraw consent. Some requests may be limited where retention is required or permitted by law.

To ask a privacy question or make a request, email bfd@hotmail.ca or call +1-416-400-3664. You may also write to us at 7171 Torbram Road, Unit 52, Mississauga, ON L4T 3W4, Canada.

We may update this policy as our practices or legal obligations change. The effective date and version at the top identify the current policy. Material changes will be presented through an appropriate notice when required.